Frequently Asked Questions

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Gauteng's premier appliance repair team. From emergency leaks and electrical faults to professional installations—our licensed experts have you covered.

🛡 Gauteng Certified
5-Star Rated Service
1-Hour Response Promise

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Do you charge a call-out fee?

We charge a standard call-out fee to cover the technician's travel and diagnostic time. However, if you accept our repair quote, the call-out fee is completely waived and absorbed into the repair cost!

How long does an emergency repair take?

We pride ourselves on same-day service. Because our vans are fully stocked with OEM parts for all major brands, we complete 90% of our repairs on the very first visit.

Do you provide a warranty on your work?

Absolutely. Every repair we complete is backed by a rock-solid 6-month guarantee on both the spare parts supplied and our labor.

What areas in Gauteng do you cover?

We cover the entire greater Johannesburg area, including Sandton, Randburg, Midrand, Fourways, Centurion, Krugersdorp, and the CBD. Check our Locations menu for a full list.

Which brands do you service?

Our technicians are certified to repair Samsung, Defy, Smeg, Whirlpool, KIC, Siemens, Hisense, LG, AEG, Bosch, and many more.

Are your technicians qualified?

Yes, all our technicians are fully vetted, highly trained, and insured. For specialized appliances like coldrooms and air conditioners, we dispatch certified HVAC-R technicians.

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Frequently Asked Questions

Everything you need to know about our appliance repair process.